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Failing to log in

Posted: 09 Aug 2020, 10:10
by Saml
Hey guys
I'm trying to log in to my show and my broadcast encoder (using playit live) is saying log in failed. All details are correct. Any ideas?

Re: Failing to log in

Posted: 09 Aug 2020, 11:01
by Saml
So the fix was to download BUTT and use that, worked straight away. Would rather work fully in PLAYitLive though if possible. Any ideas from other play it users?

Thanks,
Sam

Re: Failing to log in

Posted: 09 Aug 2020, 18:03
by AaronB
Most of the time this is because of a missing / before your 6 digit mountpoint.
PlayIt requires this to be added.

Try /123456 (with your number) and see if that helps.
Remember it will only let you log in 30 minutes before your show so try next time a show is due :)