Troubleshoot: Installing Config File into Basic Broadcaster (Windows)

Discussion around the technical aspects of presenting a radio show. From mixers to software used. Including any help on using software with Reach OnAir
PHIL B
Posts: 24
Joined: 08 Jun 2020, 15:54

Re: Troubleshoot: Installing Config File into Basic Broadcaster (Windows)

Post by PHIL B »

it matches, remember it is called nicecast is the APP...and i have selected ICECAST 1 or 2 as that is what it offers
i wish to broadcast live and pre recored .. but i just want everything to work accordingly.. i dont mind giving you my number if you wish to talk me through it..if i am going wrong that is

PHIL B
Posts: 24
Joined: 08 Jun 2020, 15:54

Re: Troubleshoot: Installing Config File into Basic Broadcaster (Windows)

Post by PHIL B »

it could be that i am not connected to your server maybe ?

PHIL B
Posts: 24
Joined: 08 Jun 2020, 15:54

Re: Troubleshoot: Installing Config File into Basic Broadcaster (Windows)

Post by PHIL B »

ok i have have just seen this below
NOTE:
You will ONLY be able to log in 30 minutes before your show. Any attempt to log in using the above details when you're not on air or more than 30 minutes your show will result in the connection failing.

is there any way we can do a test just to make sure that my connections are all ok ?

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AaronB
Site Admin
Posts: 27
Joined: 15 May 2020, 12:20

Re: Troubleshoot: Installing Config File into Basic Broadcaster (Windows)

Post by AaronB »

Hello Phil,

Not currently. It will allow you to connect 30 minutes prior which should be enough time to sort any issues out as it's only a couple of settings that could be wrong.

We are thinking we need to add a test stream option - watch this space!
Aaron Beadle
Director of Reach OnAir

PHIL B
Posts: 24
Joined: 08 Jun 2020, 15:54

Re: Troubleshoot: Installing Config File into Basic Broadcaster (Windows)

Post by PHIL B »

no problem.. just a quick one ..,,how will i know if i am live..and if i have any problems before i go live..is there a help desk just incase

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AaronB
Site Admin
Posts: 27
Joined: 15 May 2020, 12:20

Re: Troubleshoot: Installing Config File into Basic Broadcaster (Windows)

Post by AaronB »

The broadcaster will show you everything you need to know - there is a video here: https://youtu.be/tzDNNTy_aI4

If you have any issues, you can always e-mail shows@ or use the contact form under Contact :)
Aaron Beadle
Director of Reach OnAir

PHIL B
Posts: 24
Joined: 08 Jun 2020, 15:54

Re: Troubleshoot: Installing Config File into Basic Broadcaster (Windows)

Post by PHIL B »

thank you so much for this...really helpful

PHIL B
Posts: 24
Joined: 08 Jun 2020, 15:54

Re: Troubleshoot: Installing Config File into Basic Broadcaster (Windows)

Post by PHIL B »

im on air but im not broadcasting ..please can you help

PHIL B
Posts: 24
Joined: 08 Jun 2020, 15:54

Re: Troubleshoot: Installing Config File into Basic Broadcaster (Windows)

Post by PHIL B »

is any one there .. im trying to broadcast but it says im not connected to the server..please can i give my number so some one can call me

PHIL B
Posts: 24
Joined: 08 Jun 2020, 15:54

Re: Troubleshoot: Installing Config File into Basic Broadcaster (Windows)

Post by PHIL B »

its 20mins into the show

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