Failing to log in

Discussion around the technical aspects of presenting a radio show. From mixers to software used. Including any help on using software with Reach OnAir
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Saml
Posts: 6
Joined: 06 Aug 2020, 02:25

Failing to log in

Post by Saml »

Hey guys
I'm trying to log in to my show and my broadcast encoder (using playit live) is saying log in failed. All details are correct. Any ideas?

Saml
Posts: 6
Joined: 06 Aug 2020, 02:25

Re: Failing to log in

Post by Saml »

So the fix was to download BUTT and use that, worked straight away. Would rather work fully in PLAYitLive though if possible. Any ideas from other play it users?

Thanks,
Sam

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AaronB
Site Admin
Posts: 28
Joined: 15 May 2020, 12:20

Re: Failing to log in

Post by AaronB »

Most of the time this is because of a missing / before your 6 digit mountpoint.
PlayIt requires this to be added.

Try /123456 (with your number) and see if that helps.
Remember it will only let you log in 30 minutes before your show so try next time a show is due :)
Aaron Beadle
Director of Reach OnAir

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